Voice Mail Access (Option)

The system provides for the connection of an independent Auto Attendant/Voice Mail System. This requires the use of an 8 circuit analog single line card and a Dual Tone Multi Frequence Receive (DTMFR). A fully integrated auto attendant and voice mail system will enhance system operation.  Also see Integrated Voice Mail.

Voice Paging Area (Option)

The system will page over amplified speakers you provide. 

Voice Paging Station

A telephone may call another telephone and make a voice page over the telephone speaker. This feature may be allowed or disallowed via  programming. 

Voice Paging Zones

The system provides for all telephones to be voice paged through the telephone speaker. The system may be programmed for zone paging in which case many phones would belong to the same internal page group. These page groups may be activated one at a time or all zones simultaneously.

 Voicemail Record (Option)

If the Integrated Voice Mail system is installed, the conference circuit can be used to record a conversation into a selected mailbox by pushing the programmed voicemail record button of the key set. The conversation will be recorded up to the maximum record time set in the voicemail system.  

WARNING!

Some states prohibit the live recording of conversations without notifying the parties involved that their conversation is being recorded. It is the obligation of the user to understand and abide by the laws of the state in which he/she resides. We do not assume any liability for the improper use of this feature and cannot be held liable for any damages caused by the improper use of this feature.

Wrap-up

The Wrap-up button programmed on an agent’s station is used to make the agent busy to calls being offered to the agent group while he/she finishes paper work associated with the last call.  The time in wrap-up mode is reported to the optional management information system.