A History of Product Longevity

Since their establishment in 1982, WIN Communications Corporation has been developing telecommunication systems built to grow with your company.  All their earlier systems (provided since 1986) are supported on their latest Digital System.  This means your investment is protected well into the future. 

Superior Products You Can Count On

Since 1994, WIN's quality assurance system and their entire product line has been registered to ISO-9000.  A written set of standards used worldwide, ISO-9000 defines basic elements of a quality system that companies should use to ensure that their products and services meet or exceed customer expectations.  A quality assurance system registered to ISO-9000 is designed for a constant commitment of understanding, implementing and maintaining the quality standard.  

WIN's components are produced in fully automated manufacturing/production facilities utilizing advanced precision surface mounting, soldering and testing, allowing unsurpassed product reliability.  Each of WlN's components are tested three times throughout the manufacturing process.  WIN systems have a measured MTBF of 100,000 hours at the system level and 50,000 hours at the component level.  This translates into 11.5 years for system failures and 5.75 years for component failures.  The return for repair rate is less than 1% of the components shipped and the MTBR is measured at 60,000 hours. This prolonged MTBF for the entire WIN product line assures you that their products and services will consistently perform to your highest standards.

Innovators in Leading Edge Technology

By creating and rapidly converting technology into products and services, WIN is constantly discovering new ways to make technology more beneficial to our customers. They continue a tradition of providing leading edge technology in their series of computer telephony products. 

Insight Automatic Call Distribution (ACD)/Management Information System (MIS) further advances WIN's leadership position in providing cost-effective Computer Telephony Integration (CTI) applications.  Insight is a powerful management tool that provides real-time statistics and reports from call center groups within an organization.  Insight also allows for the ability to change the ACD configuration of the WIN system in response to the changing requirements of the call center.

Technology for the 21st Century

By combining WIN's unsurpassed quality and leading edge technology you are assured that the WIN family of products is your best communications choice for the 21st Century.